How personal data collected through the online booking at Relais Lucia is processed.
The data controller is Relais Lucia, reachable at info@casaluciasorrento.com.
Name and surname, contact details (email and phone), stay dates and details, and any requests written in the notes. Where the selected rate requires it, card details are collected by the payment provider and do not pass through this site in clear text.
To register and manage the reservation (performance of the contract), to send its confirmation and service messages, and to meet the legal obligations of the accommodation provider, including notifications to the authorities required by law.
For as long as needed to manage the stay and, for accounting documents and legal obligations, for the periods required by law.
Property staff, the booking technology provider (webreservations.it), the payment provider where applicable, and the authorities in mandatory cases. It is never sold to third parties.
You may request access, rectification, erasure, restriction and portability of your data, and object to processing, by writing to the controller at the contacts above. You may also lodge a complaint with the data protection authority.
Processing is carried out in accordance with Regulation (EU) 2016/679 (GDPR).