Datenschutzerklärung

Wie die bei der Online-Buchung in der Unterkunft Relais Lucia erhobenen personenbezogenen Daten verarbeitet werden.

Data controller

The data controller is Relais Lucia, reachable at info@casaluciasorrento.com.

What we collect

Name and surname, contact details (email and phone), stay dates and details, and any requests written in the notes. Where the selected rate requires it, card details are collected by the payment provider and do not pass through this site in clear text.

Why we use it

To register and manage the reservation (performance of the contract), to send its confirmation and service messages, and to meet the legal obligations of the accommodation provider, including notifications to the authorities required by law.

How long we keep it

For as long as needed to manage the stay and, for accounting documents and legal obligations, for the periods required by law.

Who receives it

Property staff, the booking technology provider (webreservations.it), the payment provider where applicable, and the authorities in mandatory cases. It is never sold to third parties.

Your rights

You may request access, rectification, erasure, restriction and portability of your data, and object to processing, by writing to the controller at the contacts above. You may also lodge a complaint with the data protection authority.

References

Processing is carried out in accordance with Regulation (EU) 2016/679 (GDPR).

Relais Lucia · Via San Nicola 35 - Sorrento · Tel. +393472969807 · info@casaluciasorrento.com
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